Pear-Cut Moissanite Bridal Set

Return Policy

Return Window

We strive to ensure your satisfaction with every purchase. Please inspect your order upon delivery. Customers have 48 hours from the time of delivery to notify us of any mistakes, incorrect items, or damaged products received.

To report an issue, please contact our customer service team within this 48-hour window and include your order number, photos of the item(s), and a brief description of the problem.

After 48 hours, all sales are considered final.

Except in the case of a verified company error or defective item, all sales are final and non-refundable.

Condition Requirements

Items must be:

In original condition with all tags attached
Unworn and unwashed
In original packaging
Accompanied by proof of purchase

Return Process

To initiate a return:

Contact our customer service team
Receive your return authorization and shipping label
Package your item securely
Ship using the provided label

Refund Policy

Refunds will be processed within 5-7 business days after we receive and inspect your returned item. Refunds will be issued to the original payment method.

Return Shipping

We provide free return shipping for all domestic orders. International customers are responsible for return shipping costs.

Exceptions

The following items cannot be returned:

Personalized or custom items
Final sale items
Gift cards
Items damaged by misuse

Need help? Our customer service team is here to assist you with any questions about returns or exchanges.

Questions about returns?

Our customer service team is ready to help